At National Shower Spares, we are able to offer a selection of delivery methods for delivery of our products. Terms and conditions for each option may apply.
All delivery charges are shown and applied at checkout and are for your whole order – we do not charge delivery per item.
* We are aware that there is currently heavy demand on the postal system (in particular Royal Mail and ParcelForce) due to the coronavirus pandemic. Our couriers are working hard to collect, process and deliver as many orders as possible in these difficult circumstances. Despite their best endeavours, some areas of the country may experience reduced service levels due to coronavirus-related absences. As a result, at this time, we are unable to advise or guarantee when orders will be delivered exactly. If you have any tracking enquiries, please call us on 01452 619836 and we will investigate the delivery for you, but please bear this in mind before contacting us. Thank you for your understanding.
* Please note that due to significantly higher demand on our delivery couriers, the times they collect from us now vary every day. As such, while we will continue to do our best to ensure all stocked orders placed before 3:30pm (Monday-Friday) are despatched on time (as per below), regrettably sometimes this may be on the next working day instead.
Providing your part is in stock and your order is placed before 3:30pm Monday-Friday (excluding bank holidays), then it is our aim to ensure your order is despatched to you the same day. We only process orders Monday-Friday as we are closed on weekends (and bank holidays). Though we keep an extensive range and level of stock, sometimes deliveries (especially express) are subject to stock availability. To prevent disappointment, we strongly recommend that you phone to check stock availability before ordering if you urgently need an item. You can view our opening times here.
Sometimes deliveries can get delayed within the postal system. For this reason we strongly recommend that you do not arrange a tradesman to fit any products until you have them in hand. We cannot be held responsible for any losses caused by such issues. We only use Royal Mail and ParcelForce to deliver items, so you can be sure who to expect when waiting for a delivery.
Royal Mail First Class (Standard)
All standard UK parcels will be shipped via Royal Mail First Class. Delivery times should be within 1-3 days but may be longer, as this is not a guaranteed timed service. Small items sent via this method will be packaged in a smaller bag designed to fit through letterboxes.
Royal Mail Special Delivery
Available on stocked items and UK orders only. For orders placed before 3:30pm Monday-Friday (excluding bank holidays and the Christmas/New Year period), delivery will be guaranteed by the next weekday before 1pm. Deliveries will be made Monday-Friday (excluding bank holidays), but this will depend on Royal Mail. Orders placed on a Saturday or Sunday needing to be shipped via this method will be processed and despatched on a Monday for delivery on the Tuesday. This delivery method requires a signature, even for small items, so please ensure that you (or someone else) are available to receive and sign for the item at the expected delivery time. We cannot take any responsibility if you are not in to sign for your item and it subsequently gets delayed within the Royal Mail / Post Office system. This method is not suitable for some large items, such as complete showers; if you order large items via this delivery method, they may take longer to be delivered than the promised time.
Available for large items, heavy items or orders with large quantities. For orders placed before 3:30pm Monday-Friday (excluding bank holidays and the Christmas/New Year period), delivery will either be next day or 2 days in some outlying areas. Deliveries will be made Monday-Friday (excluding bank holidays), but this will depend on ParcelForce, and delivery times may vary. Orders placed on a Saturday or Sunday to be shipped via this method will be processed and despatched on a Monday for delivery on the Tuesday (or Wednesday in some cases). Your order will default to this method if you are ordering large quantities of items or if your order is over a certain value.
For international destinations outside of the UK and Ireland, please contact us for exact prices. Orders will be shipped by Royal Mail, ParcelForce, or DPD depending on the destination and item(s) ordered.