Cookie Policy
We (National Shower Spares) use cookies on this website (showerspares.com) to enable visitors to have the best possible experience. We collect analytics information to find out things such as the number of visitors to the various parts of the website and how our website is performing for our customers. This Cookie Policy tells you more about our use of cookies and the choices you have.
What are cookies?
Cookies are small text files that websites place on your computer, mobile phone, tablet or other internet-enabled device. They remember that you have visited the website before. They make it easier for you to maintain your preferences, and they enable certain features of the website to work, such as the shopping basket. They may also tailor the information you see.
This is important to us because we want to make sure our website is as user-friendly as possible, ensuring you have a great experience when browsing or purchasing here.
In addition to the cookies managed by us and our service providers, some cookies are set by other companies which are part of wider advertising networks. This site uses cookies from Google, which may provide advertising tailored to your preferences on other websites (including Google's own websites). We do not advertise on this website though.
Types of cookies
- Session cookies: These are stored while you're browsing. They are deleted from your device automatically when you close your web browser.
- Persistent cookies: These are saved on your device for a certain length of time, so they don't get automatically deleted when you close your browser. They are instead removed when they expire or if you manually delete them first.
We prefer to set session cookies when you visit this website, and these are therefore automatically cleared when you close your browser. However, our service providers may choose to set either session cookies or persistent cookies at their discretion.
How can I prevent or remove cookies?
If you want to, you can block or disable the cookies in your browser and you can delete all cookies that are stored on your computer. You can do this as often as you like.
To find out how to do this for your particular browser, you can go to the "Help" section on your browser's menu or you can visit AllAboutCookies.org.
What happens if I disable cookies?
You need to be aware that should you choose to disable cookies from your browser, it may prevent you from taking full advantage of this website, and some or all of the areas of the website may fail to work for you (including the shopping basket).
Details of the cookies we use
Below are more details of the cookies used on this website. The least-intrusive cookies are mentioned first:
- Essential cookies: These perform a variety of functions, such as keeping you logged into your account, retaining items in your shopping basket, ensuring information is displayed correctly on the website, and recording whether you have accepted our use of cookies.
- Analytics cookies: We use Google Analytics and Hotjar to assess how visitors use the website, to understand how visitors arrived at the website (e.g. using keyword searches), to monitor how long visitors remain on the website and when they return, and to control website traffic at busy times. These cookies use anonymous information only.
- Security cookies: These cookies help prevent attacks on the website, including attempts to steal the information a visitor enters on website forms. They also help identify fraudulent activity.
- Functionality cookies: We use cookies to enable automated email services to work and to enable visitors to see the correct view of the website, for example if different versions are being tested. Cookies are also used for the management of orders, collections and deliveries. If we choose to offer surveys, live chat facilities or videos, cookies will be used to manage this functionality too.
Contacting us about our cookies
If you have any questions about our use of cookies, or if you need help understanding any aspect of our Cookie Policy, please email us at support@showerspares.com.
You can also read our Privacy Policy.