MX Neptune Exotic (Exotic) shower spares and parts | MX Exotic | National Shower Spares
MX Neptune Exotic (Exotic) shower spares breakdown diagram
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You are viewing shower spares for:
MX Neptune Exotic (Exotic)

Manufacturer: MX

Product Code: MX Exotic

Product Type: Electric Showers

Categories: mx electric showers, electric showers

All available shower spares/replacement parts to fit the MX Neptune Exotic (Exotic).

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hello, can you tell me if there is a direct replacement shower as mine has burnt out, thank you.

Hello, the nearest will be a Mira Go 9.5kw, product ref 1539.374, they are on special offer.

My neptune Exotic shower electrical power keeps going on and off, causing the water temperature to go hot and cold
mains supply to the shower is fine.

Hello, this sounds like a thermal cut out fault, it is really a job for an electrician to pinpoint the fault.

When I push the stop button when I have showered the shower stops then makes a gurgling noise and comes back on scalding hot it dose not do this every time but every third or fourth time any suggestions please

Hello, you seem to have a problem with the pressure switch and/or the solenoid, we are not sure which is causing the fault, you probably need the help of an electrician.

hello - we have very good water pressure so our shower always tended to be rather cool but it now runs cold unless i turn down the pressure . This makes the shower hotter but often the power light goes out and wont come back on until i turn the pressure back up which means the shower is cool again . The auto reset light has never come on . Any suggestions would be greatly appreciated .

Hello, turning the pressure/flow down is causing the pressure switch to stop working, I assume the flow valve is not functioning correctly, as you should be able to slow the flow and get hotter water, a new flow valve is part number SG06045

Hello - my shower was working fine and now will not produce any hot water and the reset light is permanently on - any suggestions? many thanks

Hello, the reset light is connected to the thermal switch, so I think the thermal switch will need to be replaced. part number SG06004

Our Neptune Exotic Shower suddenly stopped working in the middle of a shower. The electric supply appears to be OK and the water pressure is good.
Do you have any suggestions to trace the fault and rectify it.
Many thanks.

Hello, it sounds like the culprit is the solenoid valve, you could get an electircian to test it, but I am sure it will need replacing.

hi, the water coming out of my neptune exotic 9.5kw electric shower is 'cool'; it's never been very hot but it certainly used to be a lot hotter than this. Flow rates are still the same. Do you think the heater element (assembly) is going? If yes, is it easy enough to change. Many thanks

Hello, can you get heat on both settings? if you can, you need to turn the temperature dial up a bit, the flow should go down but the temp should also go up a bit, ie slower flow equals higher temperature, I hope this helps, if not please ring 0845 126 4141

Hi, the electric shower unit (Neptune Exotic 9.5kW) is bursting out with hot water and I am unable to adjust the temperature at all. The shower unit is new since July 2012, please could advise how to fix the problem, many thanks.

Hello, please check the shower head for blockage, the slower the water flows the hotter it gets, somewhere the flow is being restricted.

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